Effective Date: August 15, 2025.
Drnda Funeral Transport (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
- Name, address, phone number, and email address
- Details related to funeral or transportation service requests
- Payment and billing information
b. Information Collected Automatically
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
c. Sensitive Information
Due to the nature of our services, we may process information about deceased individuals and next of kin. We treat such information with the utmost confidentiality.
2. How We Use Your Information
We use your personal information to:
- Provide and arrange funeral and repatriation services
- Respond to your inquiries and requests
- Process payments and send invoices
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data only in the following situations:
- Service providers – trusted partners who assist in transportation, legal documentation, or funeral arrangements
- Legal compliance – when required by law, court order, or government request
- International transfers – when arranging services outside the United States, data may be shared with funeral providers abroad
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website performance, and provide relevant content.
- Necessary cookies – essential for website functionality
- Analytical cookies – to understand how visitors use our site
- Preference cookies – to remember your settings
You can manage cookies through your browser settings.
5. Your Privacy Rights
If you are a U.S. resident, you may have rights under applicable laws, including:
a. California Residents (CCPA)
- The right to know what personal data we collect and how it is used
- The right to request deletion of your personal data
- The right to opt out of the sale of personal data (we do not sell data)
- The right to non-discrimination for exercising your privacy rights
b. Other States
We comply with applicable privacy laws in all U.S. states.
c. International Visitors
If you are accessing our services from outside the United States, you may have rights under GDPR or other data protection laws.
6. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, you can contact us at:
Drnda Funeral Transport – USA
Email: office@drnda.com
Phone: +381 63 153 22 02
Address: Vuka Karadžića 12, Požarevac, Serbia